Forum Discussion
New Telus TV+ Cable Box User Interface Feedback
Say first you want to watch something on the PVR
You have to hit Home>Right arrow>Right arrow>Right arrow>Enter Then Down>Down>Down> however many times to find your recorded show (it sorts newest first so that's fine at this point) BUT THEN since you have no way to change the episode list of your favorite show as "oldest first" (without changing the recording show titles as well) You must Down Arrow>Down Arrow>Down Arrow>Down Arrow>Down Arrow> however many episodes to get to your first unwatched episode (typicall at the very bottom of the list) REDICULOUS!!
But it's even more ridiculous when you're finished watching your show as there's NO EMBEDDED DELETE FUNCTION
So when finished you have to hit OK, then Home>Right arrow>Right arrow>Right arrow>Enter into PVR Down>Down>Down> however many times to find your show ENTER, then Down>Down>Down> however many times to find your recording then OK when you finally given the choice to DELETE You hit DELETE then again "DELETE RECORDING
So after watching a PVR show you must to hit at least FOURTEEN Remote keypresses just to delete the show you just finished watching. Can't this piece of garbage show a delete button right after you hit OK? Cant it offer a delete function when you reach the end of a recording? REDICULOUS
This remote and user interface is the most inept that I've ever seen!
<rant over>
3 Replies
Thanks for the replies
1. That's great! I just wish it indicated that feature on the Telus Support page for the remote
Set up your TELUS TV Digital Box Remote | TELUS Support
2. But what if I want the most recent series recording to show at/near the top of the page, then the oldest recording of that show (say the last 6 episodes) be immediately available at the top once I enter the recordings. Seems way more intuitive as most people would want to access their series recordings. why are the sorts bound to be the same?
3. That's a nice to know - Thanks
4. Deleting any program you've just watched is a royal pain
PS> No complaints at all on the TV+ signal/picture quality or sound both are excellent!
Thanks again
KHRTELUS Team Member
Hi WopOnTour Thanks for the feedback. While there is room for improvement, here's what I can tell you:
- To access your recordings manager, you can simply press and hold the rec button on your remote; 1-click access rather than all the button presses you typed out.
- When in your Recordings manager, there is a sort and filter button (press up and then ok) that opens a panel so that can filter by series or single programs and also sort by oldest first (or A-Z or Z-A). This new sort order applies both to the series list as well as the individual episodes within a series. Then if you navigate to your chosen series, the oldest episode will be at the top, in focus. The sort and filter selections are automatically reset if you exit the Recordings manager.
- There is a 'Recent Recordings' row on the Home Screen that shows your 20 most recent recordings for quicker access.
- Thanks for the feedback on delete after watching.
- A-B
Community Manager
We'll definitely pass this feedback along to our Optik team, they're always looking for ways to improve all aspects of the service. Appreciate you taking the time to share this with us.
