Forum Discussion
New Telus TV Android Device questions
I received a Telus email saying my current TV box technology (made by Cisco with the PVR having a 320GB internal hard drive) will be discontinued soon and I should upgrade to the new TV boxes which appear to be Android based.
The Telus web page describing the update is not clear on how the PVR recordings and cloud will work in the new system. At one point it says my current recordings will be moved to the new box. However I believe the new box only has a small amount of storage so I don’t think my 250GB of old recordings can fit in the new box. So will my old recordings actually get copied to the cloud?
Another part of the Telus web page says I need to have the cloud recording feature on my account. I don’t have this. Do I need to have Cloud Recording activated (probably for an extra monthly fee) to use PVR recordings?
I can see how Cloud Recording would be required if I wanted to watch one of my PVR recordings at a hotel or other random location. Do I need to have Cloud Recording even to watch a PVR recording on my home TV?
If all PVR recordings will be on the cloud, it seems to me that a customer who records and watches several hours of videos each day will be using a lot of internet data. My account has a 300GB monthly data limit. Will I need to upgrade to an account with unlimited data?
1 Reply
- Nighthawk
Community Power User
The recordings that are physically on the old PVR stay there as they are encrypted. They will not work with any other set top box. The Android boxes don't even physically have the ability to have a drive inserted either. Cloud PVR is just that, in the cloud. In theory any existing recording from the last 90 days should become available on the cloud, though there may be exceptions like if the channel they are from no longer exists.
I believe the cloud recording should be automatically included if you had a PVR on your plan. In the unlikely event you run into problems, contact Telus to ensure it's provisioned correctly.
If you're at home, the data used by the Telus Android TV boxes to watch TV and the recordings specifically, should not affect your data cap. That's the same as it was for the Optik boxes. If you use any of the third party apps on the new Android TV boxes, those will count towards data use. (Netflix, other streaming services, etc.) Watching it on your phone or other devices can also count towards data use if on wifi or cellular.
