Forum Discussion
New telus android Box HDR issue
I just received these boxes, but there seems to be an issue with the HDR always being on, even if the program is not in HDR. is there a way for the box to automatically detect the source so that this...
Nope! Unfortunately these android boxes do not have an option to match dynamic range. So all content has forced HDR. A massive mistake by Telus to release these boxes without that option. This is why colors look off. Apparently they are testing android 12 which will fix the issue. Haven’t heard any update on this for a while. Maybe someone from Telus can chime in with an update.
Thanks for the update. At least my Apple TV can do this so I can watch my streaming apps on there. Got these boxes to simplify things and it’s a shame something like this was overlooked. Really cancels out the fact I bought an expensive oled tv
KHRTELUS Team Member
An update from Android 10 to 12 is coming soon that allows you to either choose dynamic range matching or force SDR.
This is good because the colours look washed out on my 4K TV with SDR.
