Forum Discussion

Samvirk01's avatar
Samvirk01
Neighbour
2 years ago

New Modem

I request for new modem last week but still hv not recieved it yet ! As currently i hv old version of modem and it has slow speed i request to replace with new one but still hv not got my modem yet

3 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Apologies for the wait! Shipping times can vary. Were you given a 'receive by' date from our team?

    • Samvirk01's avatar
      Samvirk01
      Neighbour
      5 buisness day but it has been 6 buisness days not recieved yet!
      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team

        Gotcha. We'll send a private message to discuss further with you.