Forum Discussion
brogers97
5 years agoNeighbour
New FibreModem NH20A - Cannot find default admin password
I just got Telus services installed a couple days ago and do not know where to find the default admin password for the new NH20A modem. I can find the admin password for the B20 WiFi 6 booster no pro...
- 5 years ago
The lid should be user removable according to my neighbourhood tech. There appears a latch at the blue circle, and the admin password is in the red circle. Entering it will allow you to find the IP address of the Wi-Fi 6 device, which should have all the router options. The device in the photo only provides modem functions, not routing functions, and effectively replaces the ONT used in the past.
NFtoBC
Community Power User
5 years agoThe lid should be user removable according to my neighbourhood tech. There appears a latch at the blue circle, and the admin password is in the red circle. Entering it will allow you to find the IP address of the Wi-Fi 6 device, which should have all the router options. The device in the photo only provides modem functions, not routing functions, and effectively replaces the ONT used in the past.
brogers97
4 years agoNeighbour
Thanks so much, this post was super helpful - knowing where the latch was made all the difference. I was able to pop off the lid lol. And there is definitely login info there - even though the Telus support tech I spoke with said there wasn't lol. Thanks again!! 🙂
- turtlepower4 years agoNeighbour
How exactly do you pop the lid off at the latch? Do you insert something into that small hole? or pry up where the latch is??
- turtlepower4 years agoNeighbour
How exactly do you pop off the lid? do you have to poke something through that small hole? Or pry up where the latch is??