Forum Discussion
RD4
2 years agoFriendly Neighbour
Needing to Restart of Re-Boot TelusTV-21T Daily
Hi, I recently switch over to the new TELUS TV+ using the TelusTV-21T android boxes. Almost every time I turn on the TV and box, I get a TELUS TV+ screen that just continue to spin. If I unplug the...
DF7
2 years agoNeighbour
Hi,
I am a new customer to Telus services. I am having the same issue with the TV box. I had a tech visit due lost of internet connection for a whole day. It was resolved on detecting a faulty connector installed just a month ago. The TV box was acting up with similar issue mentioned above. The tech advice was to keep rebooting when it happens. It's been happening everyday since last week it annoying. Looking for a solution to resolve this permanently.
TELUS_Support
Official Support Team
2 years agoHi DF7 - Please send us a private message and we will take a look at some options