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Anon125's avatar
Anon125
Advocate
4 years ago
Solved

need the model numbers to find the manuals. telus should have told us of course.

Need the manuals so we can learn how to use them and fault find if needed. assuming the "telus" modem is actually an actiontech one. https://www.dslreports.com/r0/download/2342551~1dc86bf15cb...
  • Zman2k2's avatar
    Zman2k2
    4 years ago
    Don’t think you can cold start a battery. Maybe unplug it from the ONT? I mean, a battery holds electricity right? How to you reboot it?
Anon125's avatar
Anon125
Advocate
4 years ago

ONT back? See photo. fixed to wall!

Zman2k2's avatar
Zman2k2
Leader
4 years ago

Where the cables go in.  Should be close to the power cord.  Sorry, mine is mounted on a rack, back to the wall.

  • Anon125's avatar
    Anon125
    Advocate
    4 years ago

    found it thanks.

    what does cold start on the battery backup mean?

    • Zman2k2's avatar
      Zman2k2
      Leader
      4 years ago
      Don’t think you can cold start a battery. Maybe unplug it from the ONT? I mean, a battery holds electricity right? How to you reboot it?
      • Anon125's avatar
        Anon125
        Advocate
        4 years ago

        the manual would probably say- but where to get one?

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