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Naturescape not working
I am still on the original optik tv. Stingray Naturescape (channel 727 for me) hasn’t been working properly for a couple of days now. Lots of freezing and pixelation, even freezing with the background music/sounds. I’ve rebooted all equipment, issue unchanged. No other channels are having this issue.
Since your other channels are fine, it sounds like a specific feed issue with 727. We’re going to take this away and get it sorted out with our technical team. Thanks for the heads-up, Krisrnh :)
2 Replies
TELUS_SupportOfficial Support Team
Since your other channels are fine, it sounds like a specific feed issue with 727. We’re going to take this away and get it sorted out with our technical team. Thanks for the heads-up, Krisrnh :)
- Nighthawk
Community Power User
I've noticed the same thing on my Optik box.
