Forum Discussion

MrSL's avatar
MrSL
Rockstar
2 years ago
Solved

Naming convention / titles for 'Series Recordings r all 382533 up - lol.

Not sure what is going on here, but (some) recent, both scheduled and actual recordings have bizarre titles rather than just S1:E4. Doesn't appear to be channel specific. E.g.:

 

 

  • Thanks A-B . I am aware the metadata comes from a 3rd party. Had these strange titles appearing for a couple of weeks. I did replace my TELUSTV-21T box about 3 weeks ago, not sure if that was related...

     

    However, I like to power off ALL my TELUS supplied devices (Huawei GPON terminal, TELUS Pure Fibre terminal, Wi-Fi 6 and TELUSTV-21T STB) at least once a month to clear any system memory and ensure any updates are applied by re-initializing 1 by 1 - in downstream order. The names are back to normal now.

     

    Apologies, I should have probably double checked that first b4 posting 🙄.

5 Replies

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    The info we receive for both program descriptions and the guide, etc. is metadata from a third party (this is also why there are occasionally discrepancies between the guide and what the network actually airs)...but regardless this is odd indeed. I'll shoot an email to the content team for investigation. Thanks for flagging.

    • MrSL's avatar
      MrSL
      Rockstar

      Thanks A-B . I am aware the metadata comes from a 3rd party. Had these strange titles appearing for a couple of weeks. I did replace my TELUSTV-21T box about 3 weeks ago, not sure if that was related...

       

      However, I like to power off ALL my TELUS supplied devices (Huawei GPON terminal, TELUS Pure Fibre terminal, Wi-Fi 6 and TELUSTV-21T STB) at least once a month to clear any system memory and ensure any updates are applied by re-initializing 1 by 1 - in downstream order. The names are back to normal now.

       

      Apologies, I should have probably double checked that first b4 posting 🙄.

      • A-B's avatar
        A-B
        Icon for Community Manager rankCommunity Manager

        Oh it's all good! Appreciate the heads up.

  • Sorry, if you are trying to view this before the images are approved. Hopefully Monday a.m.?

     

Related Content