Forum Discussion
My Telus mail account is not able to download my emails. There's a problem with my account settings
When I start my Microsoft mail program it won't download my emails. I keep getting the following message: "We couldn't access this account: Telus. You might need to update your password, or give...
FuzzyLogic
Community Power User
Community Power UserYou should check this link out to confirm all your email settings are correct:
https://www.telus.com/en/ab/support/interstitial/set-up-telus-email-on-your-computer
I had some problems recently with Outlook (had been working fine for quite some time) and discovered that some of the settings were incorrect.
I wish I could have had help from your link, however, it is saying that address can't take me anywhere. I am having the same problem as timeforfreedom so I hoped your link would help. I will try the other options.
- FuzzyLogic
Telus is updating their info due to the migration to Gmail. I found this link that may be helpful:
Settings for other clients can be found near the bottom.
