Forum Discussion
Kent2
7 months agoAdvocate
My Telus login failure
When I try to login into the My Telus app on my android phone it gives the error: LGN-301. I have cleared the cache, deleted the data and uninstalled and reinstalled the app. I have also rebooted th...
PuddleDuck
7 months agoNeighbour
Are you connected to the internet through a VPN? Telus doesn't seem to allow logging in through a VPN.
- GlenCo374 months agoNeighbour
This is 100% the cause. I had the same issue with the app for weeks and it was because I was using VPN. I paused it and was then able to log in.