Forum Discussion
My Telus login failure
When I try to login into the My Telus app on my android phone it gives the error: LGN-301. I have cleared the cache, deleted the data and uninstalled and reinstalled the app. I have also rebooted th...
OMG! I had an issue a while back where I could log in but not access my Optik TV from the manage your Optik button. It took an understanding customer service rep and tech support the better part of 2 hours with me doing some steps and they doing others. Fixed.
But they admitted with all the various steps, they do not know what fixed it as the multiple reboots may have triggered a previous step.
Good luck.
I will leave one more suggestion. Try to login with someone else's phone and computer but not on your WIFI. Do the user and reset password. Once/if you get it working it may point to your devices having some security blocking you, such as VPN.
