Forum Discussion
J-Rye-C
3 years agoNeighbour
Moving to a new address and no fibre internet
New address only offers Internet 50 which is not going to satisfy my work requirements. I will be forced to switch provider to satisty my bandwidth requirement. So it is not my intention to switch as...
A-B
Community Manager
3 years agoHello. Cancellation fees would be waived if internet service wasn't available at all in the new address. Unfortunately due to location, age of a building/residence, existing wiring conditions, etc. the speed you have at your current location may not be yet available at the new one. We're working on expanding our network and improving speeds everywhere as quickly as possible.