Forum Discussion
Lanjgre
8 months agoNeighbour
Moving Internet Service - Current Service Cancelle
Spoke to an agent yesterday and he gave me a great deal to upgrade from copper at my current address to fibre at the new address at the end of the month. Asked if my current Internet would continue t...
TELUS_Support
Official Support Team
8 months agoWe're really sorry to hear about this experience. This is not the experience we want for our customers, especially after being assured your service would remain active.
We’d like to look into this and explore options to get you reconnected. Please send us a private message with your account details so we can escalate this.
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