Forum Discussion
Monthly bill increased 200% Part II
Tried to reach TELUS team but there was no answer. Lets start again maybe this time they will do something before I give up. TELUS increased my monthly bill 200% without even letting me know. I used ...
TELUS_Support
Official Support Team
Official Support TeamHi Drago, I don’t think that's possible. Could you please send us a private message? We’ll have someone look into this for you. We’ve edited your post to remove your phone number for security reasons, as this is a public forum.
Hi, me again. Since this all what happened it wasnt my fault can thuis line be active? I was pating $5 per month as always but you guys increased it to $10 without even letting me know. This numer (removed number on public forum) was ours since 1995 and I cant see the reason that we are terated like this after that many years.
Thank you,
Btw dio you have a name?
Thank you. I dont need your service anymore. After 27 years. Please dont send me invoices because I will not pay what I was charged without any reason. Keep increasing charges on your customers and make good wages and CEO bonuses.
- TELUS_Support
Without a private message, we can't provide further assistance or guarantee that no invoices will be sent, as we need to know the status of your account. The support handle is managed by a community team, but right now, C_Fun is the one responding to your messages.
