Forum Discussion

Slyfox

Neighbour

1 year ago

Modem

What does the red explanation mark mean when the system does a check equipment test ?

TELUS_Support

Official Support Team

1 year ago

A red exclamation mark during a Check Equipment Test typically indicates an issue with the tested equipment. This could mean a connection problem, a service disruption, or a hardware issue.

Related Content

Bridge mode on recent modems?
Hi, I'm contemplating moving from Bell to Telus but I want to be sure it is possible to configure the recent Telus Fiber modems in bridge mode. I already have a complet network configuration and I d...
Solved
jmspaggi
6 months ago
2.5KViews
2Comments
Cannot Access Gateway Modem
I am having issues trying to connect to the Gateway Modem. From what I understand the IP address is http://192.168.1.254. Username = admin I have no idea what the password is. Suggestions from th...
Solved
scottydogma
4 months ago
469Views
10Comments
PureFibre Modem - Networking
When the PureFibre Modem is installed by the technician is only one of the LAN ports activated? I have my own internal Ethernet network and would like to use more than one port on the modem to limit t...
Solved
Yelxop
3 years ago
13KViews
13Comments
Fibre Modem Disconnecting Intermittently
After 3 months of largely no issues my fibre modem is randomly disconnecting and reconnecting for the last 3 days. When it happens my phone, internet and TV all stop working. I called support and all...
Solved
GTVic
11 months ago
1.4KViews
3Comments
Radio modem network failure
My control panel gave an alert of a "radio modem network failure" and after rebooting my control panel it didn't fix the issue. Vivint replaced the modem a few years ago when it failed because it was...
Solved
mayop
1 year ago
3.1KViews
4Comments

Forum Discussion

Modem

Related Content

Bridge mode on recent modems?

Cannot Access Gateway Modem

PureFibre Modem - Networking

Fibre Modem Disconnecting Intermittently

Radio modem network failure

Recent Discussions

Copper to Fibre - Home Phone Frequently Goes In & Out of Service

USING TELUS BOOST 7 WITH TELUS 6E ROUTER

Unknown Credit Adjustors Bill Long After Canceling Account

Customer Service Issue

Fibre install update in Savona/Thompson River Estates area