Forum Discussion
Nelvan17
8 months agoNeighbour
Missing Survivor Episode
Survivor season 48 episode 8 didn’t record (though I have a series record set up) and gives the error “unable to play video. Please try again later” when I try to watch it on demand.
7 Replies
- TELUS_Support
Official Support Team
Our team has looked into this and confirmed that it should be watchable now. Can you confirm please?
- SaraWatsonNeighbourHello
I can confirm that it now plays as well as Canada ultimate challenge.
Thank you.
Sent from my iPhone- TELUS_Support
Official Support Team
Thank you for letting us know! Appreciate your patience!
- TELUS_Support
Official Support Team
Thanks for flagging. We've alerted our Optik team to look in to this right away.
- SaraWatsonNeighbour
As of Monday April 21 it is still not working as well as many others I have tried to watch. Such as the latest handmaids episode and the final episode of Canadas ultimate challenge
- TELUS_Support
Official Support Team
Hello again. Our team has advised that this episode should be good to go now. Can you confirm please?