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DMAN1's avatar
DMAN1
Helpful Neighbour
5 years ago

Migration Length of time

Does anyone know how long it actually takes for the migration to take place?

 

Mine was scheduled for yesterday at 7AM.  It's now been about  36 hours.   I can't access my telus email still,  after 36 hours.  

 

Thanks

6 Replies

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  • Nighthawk's avatar
    Nighthawk
    Icon for Community Power User rankCommunity Power User
    5 years ago

    It took less than an hour for me but I had very little email in that account. I did have to reset my password through My Telus account before I could log in to the new email but that worked on the first try. I assume you followed all the steps to get it set up?

    • DMAN1's avatar
      DMAN1
      Helpful Neighbour
      5 years ago

      Thanks for responding.   Good to know it took an hour,  mine is now over 36 hours.  And yes,  have looked at the steps, videos, etc a number of times.....I'm not a techie person and have found it very confusing.   Thanks again. 

      • NFtoBC's avatar
        NFtoBC
        Icon for Community Power User rankCommunity Power User
        5 years ago

        Did you follow the steps, including setting a phone number for a text to be received?

         

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