Forum Discussion

PMICHAEL23's avatar
PMICHAEL23
Organizer
1 year ago

Major Billing Error

Logged into MyTelus having received an email that the bill was ready. Being a new customer I was anxious to review the bill even though I’m set up on pre-authorized payment. There were a few issues w...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 year ago

Hi PMICHAEL23 We would like to look into this situation. Please expect a private message from us

PMICHAEL23's avatar
PMICHAEL23
Organizer
1 year ago

I would sincerely appreciate any help! 

  • scoste66's avatar
    scoste66
    Advocate
    7 months ago

    There's information on the internet why a charge of $1000 is on a account 

    • Rocky3's avatar
      Rocky3
      Guardian
      6 months ago

      What kind of an answer is that. People are trying to help you.

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