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BJM2014's avatar
BJM2014
Helpful Neighbour
9 months ago

MAC will not connect to Canon Pixma Printer

Hi, running a MAC with Sequoia 15.3.2 and a Canon Pixma Pinter Model G7020, recently purchased. Also have the Telus Router white cone shaped large one, which is also fairly new. I have fibre optic ne...
wolf359's avatar
wolf359
Friendly Neighbour
9 months ago

Check if the firmware is the latest.  You do this on the printer.   Device Settings > Firmware 

 

If there is an update, install it.   Then try re-adding your printer.

BJM2014's avatar
BJM2014
Helpful Neighbour
9 months ago

You did that right away and always do first. 

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