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longfellow's avatar
longfellow
Just Moved In
1 hour ago

Loyalty Department

Four times I have been put through to the  ""loyalty /retention "" department only to be put on hold for a total including today of 55 mins.....can you fix it please so I can talk to someone who care...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
1 hour ago

Hi longfellow - sorry to hear that you've been put on hold for that long. We want customers to wait as little as possible.

 

Can you tell us more about the nature of your call? We might be able to help, or at least get you in touch with an expert who can help

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