Forum Discussion
Sman
9 months agoNeighbour
LOUD ! commercials
I have a concern about the annoying volume bump when programming breaks for commercials. This was a very big issue a number of years ago that I thought was regulated not to occur. Now here we are aga...
Sman
9 months agoNeighbour
We use a Sonos Playbase to replace the lackluster TV speakers. We having be using the Playbase for the past 4-5 years. We have noticed the increased commercial volume for the last 2 years or so and feel that some can be getting worse. As I have mentioned, this was a big problem a number of years ago where I believe the CRTC got involved and mandated legislation to be adhered to. Things got better after that. Now it seems to be widely ignored again. I don't have the details what transpired. I just know what I know. I have looked this up where it states this first thing one should do to voice one's concern is to contact their service provider. If that does not resolve the issue, then file a complaint to the appropriate regulating authority
TELUS_Support
Official Support Team
9 months agoWe appreciate you reaching out about this. We understand how frustrating it can be when commercial volumes seem noticeably louder. While we don’t control the volume levels of specific broadcasts or commercials, we recommend reaching out directly to the channel broadcaster to share your concerns.