Forum Discussion
List of complaints deleted again... with others commenting as well. Wow telus....
Alright, let’s start from the top. This service feels like an absolute scam. People have been complaining about the same issues for years, and every time Telus (Kate included) insists a fix is “in p...
TELUS_Support
Official Support Team
Official Support TeamYour posts have been archived for a number of reasons, including:
- They don't include a question for support, but are rather just complaining/venting with mostly known issues that our team is already working on and aware of.
- Identical posts, some even posted in irrelevant forum sections such as Security (when they're related to Optik TV) just for the sake of spamming.
As the PVR records all sporting events past their time slot, it actually doesn't spoil anything as since all events are extended, knowing if a game went into OT or not isn't possible without actually watching it.
Our team is working on the series recording issue for things such as sports, news, etc. and we'll have the feature implemented when it is ready.
If you're experiencing picture issues that power cycling hasn't resolved, have you had the chance to speak with our Tech Support team directly so they could investigate?
Lastly, please see our Community House Rules and take a second to glance through them, especially the part that talks about spamming. Any further instances can and will result in further action, up to and including a ban from our community. Thanks.
