Forum Discussion
Hughbee11
1 year agoFriendly Neighbour
Linking Slim 2 controller to LG Tv
The connection between my Slim 2 Telus Controller and the TV suddenly quit working. Cannot turn on/off TV, change channels, control volume... Nothing! I have be through the instructions 4 or 5 time...
xray
1 year agoHero
I assume you already checked the batteries on the remote? [edit, yeah you check it already]
Does the remote light flash when you press any button?
Hughbee11
1 year agoFriendly Neighbour
Hi Xray;
- Thanks for the reply. No. I think at one time the light did blink once (supposed to blink twice) while pushing the "options" button, but in any case it did not work
- Yes I changed the batteries and went through all the steps that are posted in Telus help an number of times.
- Also went through all the settings on the TV to see if there was anything there. Nothing worked. But there was one setting of some sort (Didn't think - duh - to make note of which one) that responded by giving me a message of "No Signal"
- xray1 year agoHero
Does the remote light up if you press the number buttons or any of the other buttons besides the option button?
- Hughbee111 year agoFriendly Neighbour
Also something that may have caused the problem, I recently started using the LG ThinQ app on my phone for as a controller. It is working but don't know maybe that has changed something?? (also see next reply in response to your last question)
- Hughbee111 year agoFriendly Neighbour
No. I tried numerous keys, various numbers and otherwise. Tried on 2 controllers, one I had been using and the new one. Nothing on either.
- xray1 year agoHero
The remote is faulty (hardware) and needs to be replaced if it doesn't light up when any button is pressed. There is no connection between the remote and any other device so nothing on the TV or phone will impact the remote functionality. Could it be that the replacement batteries are bad? Can you test the batteries independently?