Forum Discussion
Last bill credit refund after account cancellation
Hello, My account# 605419274 was closed Aug11 & I have my last bill balance as -$152.53. I was assuming that telus would refund on same credit card on file as they did for previous bill received on ...
About 6 months ago my scheduled closing of an account was messed up with early closure, reactivation with a new account number that resulted in my final payment being credited to old account and the new account was put into arrears.
I thought the person I was talking to was kidding when he told me it will take 3-4 months to resolve the issue. Last month (September) my account balance was $0, account closed.
Your situation appears to be similar.
