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LAN Internet Access Not Working Since Modem Upgrade - "Unidentified Network"
Hi, I had my modem upgraded to the T3200M and since the upgrade, I cannot establish an ethernet LAN connection to the internet on any ports on the modem. The Wi-Fi works fine and do does the TV s...
On the View hardware and connection properites screen what does it show for:
- DHCP servers
- IPv4 address
- Default gateway
- DNS servers
- Connectivity (IPv4/IPv6)
I assume you've already tried powering off the computer. This is different than doing a restart from the menu. Many computers continue to send power to the network card during restarts so it never actually powers down. If it's a desktop unplug it from the wall for a few seconds after powering down. My desktop Ethernet connection shows as connected on the router even when turned off. I have to unplug the power before the link light on the router Ethernet port turns off.
If that doesn't work try doing a Network reset from the Network and Internet Settings.
NFtoBC
Community Power User
Community Power UserIs your TV service (Optik?) ethernet connected or on Wi-Fi?
If an ethernet connected computer cannot reach the Internet after a factory reset of the router, and the computer has worked on ethernet before, I suggest calling the installing tech, who should have left a business card.
