Forum Discussion
Issues with Fibre Optic - New Build
Hi Telus Community, We recently built a house and prepared for both ISP (Telus and Shaw). That being said, we’ve had non stop issues with the fibre optic cable. We’ve even had it redone once. That ...
My only caution is to make sure it isn't the booster. I have been having problems for 2 weeks. Router swap. Did nothing. Tech support wanted to swap sfp module next. I went on the booster to see that it was failing by checking logs. I don't know why tech support doesn't try that neat trick. I put in my own aftermarket AP and things started working well again. Just waiting to replace the booster because I want the MoCA link back. I do not trust tech support at all. They just factory reset and swap pieces with no real investigation.
