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ajiwani69's avatar
ajiwani69
Friendly Neighbour
5 months ago

Issue with TELUSTV-21T Telus TV Box

Issue with TELUSTV-21T Telus TV Box I have 6 boxes on wifi, and 3 works just fine.  The other 3, when I go to live TV, i see a green circle at the bottom right corner and i goes on for a while and e...
TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
5 months ago

Totally weird how only three of the six are affected but were fine not long ago. Question: are the affected boxes located in areas of the home where the WIFI signal tends to be weaker?

  • ajiwani69's avatar
    ajiwani69
    Friendly Neighbour
    5 months ago

    I will try checking the name for each box, in terms of wifi - my router is close and on the same floor as these boxes.   The only thing is that is different is these three boxes are used very very infrequently. 

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