Forum Discussion

Neighbour

1 year ago

Is this legitmate? Look at the date.

Icon for Official Support Team rank

Official Support Team

1 year ago

Hi there, that is weird. If you have a Koodo account, we recommend reaching out to them to verify your account and clarify the situation.

Related Content

Billing Start Date
Hello, I'm looking to port over to Telus this month or next. I was wondering, does my billing date start on the day I port over? I want my billing cycle to start on the first of the month and thought,...
Solved
samsvoc
3 years ago
4.8KViews
1Comment
Europe travel pass expiry date?
Hello, I added a 30-day Europe travel pass option yesterday to my mobility account and it says it expires Sep 14. My trip is Aug 22 to Sep 16 so it looks like I added the travel pass a few days too s...
Solved
sa1115
8 months ago
338Views
1Comment
Changing Billing Due Date
Is it possible to change my billing due date? I'd like to adjust it so it falls on the 1st of each month. Thanks
Solved
jmac0127
5 years ago
5.2KViews
2Comments
Outlook email dates after Telus migration
After the Telus migration all the emails in my Outlook inbox have a date 2 days before the migration. What a mess and impossible to find older emails. The dates are correct when using Gmail. Does an...
Solved
Vic1
5 years ago
4.1KViews
2Comments
Bill Date - Due Date
I wish Telus would just print the DUE Date on my bill versus making me guess. I have automatic payment set up. Telus does say on page 2, " The total due will be charged to your bank account 15 day...
Ingebelle
4 months ago
184Views
2Comments