Forum Discussion

Akbik's avatar
Akbik
Neighbour
3 years ago
Solved

Is this a scam?

So i recently got a call from "Telus" telling me that they had a great deal for around $80 a month where it would include home internet and phone bill and netflix. The number is 888-537-8118. They knew my name and knew that i recetly switched from Koodo. I also called them back and the machine sounded legit. Would like to know if this was a scam or if i missed out 

  • It's tough to say for certain. I can't find the number in the company directory but I can't rule out it could be legit. That said, any time you're extended an offer or called by an official TELUS rep, your account is stamped with notes. I can suggest giving customer care a ring to verify the offer. 

1 Reply

Replies have been turned off for this discussion
  • dru's avatar
    dru
    Icon for Community Manager rankCommunity Manager

    It's tough to say for certain. I can't find the number in the company directory but I can't rule out it could be legit. That said, any time you're extended an offer or called by an official TELUS rep, your account is stamped with notes. I can suggest giving customer care a ring to verify the offer.