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Is the email address @info.telus.com legit?
Does anyone, including Telus, know if the email address @info.telus.com is legit???
While FuzzyLogic is correct that email spoofing is a very real issue, the address itself of [email protected] actually is legitimate and from us. We always however, do recommend checking in with us to verify the authenticity of anything you may receive.
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After extensive search and using Ai, any address ending in @info.telus.com is phishing. This is NOT a legit telus email. Thanks telus for not providing that information.
- dru
Community Manager
After extensive search and using Ai, any address ending in @info.telus.com is phishing. This is NOT a legit telus email. Thanks telus for not providing that information.
I came across this post and wanted to clarify that this is incorrect. The email suffix @info.telus.com is legitimate and typically used for eBill notifications but with the caveat that email addresses can be spoofed so it's prudent you double-check the sender info and log into your account through our official website.
On any email you get you can go into the foundation information of a email to see where it came from. Out of scope for telus tech support but here's a link to an article that explains how to do that. No endorsed or supported by telus. I am a retired telus internet tech. support.google.com
TELUS_SupportOfficial Support Team
While FuzzyLogic is correct that email spoofing is a very real issue, the address itself of [email protected] actually is legitimate and from us. We always however, do recommend checking in with us to verify the authenticity of anything you may receive.
- Thank you for the information. I do believe the email I received was spoofed as it was offering something for free ~$10. To get it I would have to clicked a link. Which if it really was telus, wouldn't it be linked to my account rather than the dreaded email link.Thanks much.
- FuzzyLogic
Community Power User
That's an incomplete email address. It's certainly part of a possible valid Telus email address as it ends with telus.com.
