Forum Discussion
Djice00
6 years agoNeighbour
Internet usage warning - unlimited data plan
I have the Unlimited Data plan on my home internet and today I received an email warning that I have exceeded my monthly internet data allowance. When I sign into my account everything looks fine. ...
- 6 years ago
Did you recently change to unlimited? It may be that the notification settings have not been updated.
There have been previous reports of similar happening in error.
IslandGuy
6 years agoCoach
Lots of strange messages lately..!!
- xray6 years agoHero
There have been some problems on the back end at TELUS. My last bill had partial charges for removing my Internet service and then adding it back on for the same period. It should have been an net wash but they removed it at a lower rate and added it back on at the normal rate which resulted in an increase in my bill. I got it sorted out easily enought via Chat.