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Internet usage notification does not match usage shown in My Telus
So, a situation that has been re-occuring for the past year or so.... I receive emails from Telus that say "You've exceeded your monthly internet data allowance". However, when I log into my Tel...
I've been having a similar experience and posted this a few weeks back:
I too was on a different plan and the warnings seem to be related to the limit I had on that plan.
I recently talked to Telus support as well as billing and both said they would investigate. I asked to get a ticket# so I can reference if it happens again.
Hopefully it get's sorted out.
I believe the Ideas section is monitored as I've had a response from Telus for one of my posts there.
FuzzyLogic
Community Power User
Community Power UserI've been having a similar experience and posted this a few weeks back:
I too was on a different plan and the warnings seem to be related to the limit I had on that plan.
I recently talked to Telus support as well as billing and both said they would investigate. I asked to get a ticket# so I can reference if it happens again.
Hopefully it get's sorted out.
I believe the Ideas section is monitored as I've had a response from Telus for one of my posts there.
