Forum Discussion
JPAsksTelus
11 months agoNeighbour
Internet "upgrade" potential scam?
Hi, I've been getting calls from "Fibre Support" for the past week or so, no voicemails sent, and finally picked up to ask what they wanted, they claim that I could get fibre for 65$ a month, and I g...
Friendlyjoe
10 months agoNeighbour
This claim from TELUS SUPPORT saying that this is a scam is totaly wrong and irresponsible.
Vantaaenterprise is a legit authorized dealer of TELUS, and it is quite funny to see that TELUS officially label its own authorized dealer as scam.
https://stores.telus.com/en/telus-easylink-communications-ltd-richmond
https://stores.telus.com/en/alberta-edmonton-13029954
https://stores.telus.com/en/british-columbia-new-westminster-12904847
Official response from telus claim that TELUS authorized dealer is NOT "any of our legitimate affiliates. This appears to be a scam." This is quite funny and if I were the dealer store, I would feel extremely disappointed to be called a scam after spending lots of money to open a TELUS store then be labeled as "spam" by TELUS.
TELUS_Support
Official Support Team
10 months agoWe're sorry for the confusion regarding our previous response. We have since updated our statement to clarify the situation. Our intent was to caution customers about potential scams, but we recognize that our initial wording may have caused misunderstanding. We sincerely apologize for any frustration this may have caused. Thank you for bringing this to our attention.