Forum Discussion
JamesKodiak
1 year agoOrganizer
Internet Tech support
Is anyone else frustrated by the AI that Telus is using to route support requests. I have spent hours going through the same steps with a chatbot, on-line and then eventually with someone on a call. ...
JamesKodiak
1 year agoOrganizer
Hi there,
I sent you a message yesterday that has not been responded to as yet. I the meantime our internet speed as actually decreased from about 75 to about 50. Can you explain this.
best
jim S
TELUS_Support
Official Support Team
1 year agoHey Jim, we did not receive a private message here on the Neighbourhood. We will send you a message so we can assist
- JamesKodiak1 year agoOrganizer
Hi there,
I responded to your PM and verified my account but still no answer.
best,
jim S