Forum Discussion
Cuidavo
2 years agoNeighbour
Internet stops working every 10 hours
It has been happening for 3 days now, I've already had my booster replaced and it didn't fix it. Every 10 hours the internet stops working and I have to reboot the modem in order for it to work later...
Cuidavo
2 years agoNeighbour
Thank you! I've been trying but they just keep saying the same "just restart the modem" stuff. Not helpful at all for long term :S
TELUS_Support
Official Support Team
2 years agoHey Cuidavo - have you tried a factory reset on the router?
- Cuidavo2 years agoNeighbour
Hello! Yes I did a factory reset and the issue is still happening!