Forum Discussion
Internet Speed
We've been paying for Telus 300Mbps for 3 years and have never gotten anywhere near that speed. The router/modem (Telus T3200M) is in the basement and we have a Telus Booster on each floor. We aver...
Have you verified that the Mac has an Ethernet link speed of > 100 Mbps? There can be several reasons for only connecting at 100 Mbps.
Have you verified that the Mac is using the Ethernet connection and not WiFi? It's possible that the Mac will fall back to WiFi if there is an issue with the Ethernet.
Have you logged on to the T3200M router to run the speed test yourself?
Here's my test I just did. I'm on Internet 75.
xray,
I'm not sure how to log into the T3200M directly. I've just been using the speed test on the Telus site itself.
Having said that, it's like someone at Telus is reading our texts because I'm now testing at 200/150 on Wi-Fi and 315/250 on wired!
If this keeps up I'll be extremely happy since I've never seen over 100.
Good that it's faster now but I seriously doubt your posts triggered TELUS to do anything to your Internet service. They have no idea who/where you are unless they traced the IP address that made the post.
To log on to your router with a browser follow the instructions found here:
https://www.telus.com/en/support/article/troubleshoot-boost-wifi-actiontec-t3200mxray,
After this reply on Monday I used Fast.com as well as Telus's speed test 3 more times before going to bed. Every-time, on both sites my Wi-Fi speed was 200-215 download & 150-160 upload. Went to bed & since Tuesday morning I've used both sites at least a dozen times and am back to 85-90 download and upload. DUH! This is where it's tested for 3 years.
Logged into my modem but couldn't find where you could run a speed-test. I'll try again tomorrow.
The Mac has a 1GBPS Ethernet Speed & I turned Wi-Fi OFF before running the test.🤔
