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Arctos2380's avatar
Arctos2380
Organizer
2 years ago

Internet keeps getting delayed on the day

I have been waiting for my telus home internet appointment for 3 weeks now. I keep getting texts on the day telling me its been move back to x date. This is becoming frustating taking days off to have my internet installation just for it to be cancelled. 

 

 

Now it has been moved to Christmas Eve and I am already running low on data. 

 

 

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Hi Arctos2380 - sorry to hear that this keeps being pushed back. Sometimes there are external factors that prevent us from doing the work necessary to complete the install.

     

    We can look into the account to see what the delay is. We'll send you a private message to help