Forum Discussion
reneeazDaryl
4 years agoCoach
Internet drops off
I have a new iPad Pro. The Internet continually drops off. I contacted Telus and They checked my Internet connection and said there’s nothing wrong with my modem etc. I contacted Apple and they sent m...
- 4 years ago
You could also try a factory reset on your router. I've had problems with Apple devices if the wifi settings are anything other than the defaults.
FuzzyLogic
Community Power User
4 years agoI have the latest iPad mini and haven't had any issues with wifi. This is a pretty good list of things to try to rectify the problem:
- reneeazDaryl4 years agoCoachI went over all of those with Telus and online with Apple. We got me back online but as soon as I hung up from both of them I dropped again
- FuzzyLogic4 years ago
Community Power User
Have you tried disabling either the 5Ghz or 2.4Ghz band entirely and see if you have better luck?
- Dimo-X4 years ago
Moderator
That is very strange... but everything you mentioned seems to isolate the iPad itself as the culprit...