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Al4's avatar
Al4
Neighbour
3 years ago

Internet drop outs?

I'm getting intermittent internet failures? Why?

2 Replies

  • A-B's avatar
    A-B
    Icon for Community Manager rankCommunity Manager

    The first thing to check would be www.telus.com/status as that's where network issues in certain areas are posted as they come in. Otherwise, if equipment reboots don't resolve the issue, reach out to our Tech Support team and they can investigate further from their end!

    • Al4's avatar
      Al4
      Neighbour

      How best to contact Tech Support? Telephone takes hours to get an answer, the que is a long wait.