Forum Discussion
Internet disconnects and times out randomly
got the telus 1gig pure fibre installed after 1 day all my devices wireless and wired via ethernet cable all have disconnection issues. did ping test in cmd, it says request timed out when internet i...
I have been having the same issue. We changed from Bell to Telus on Aug 8th and the wifi disconnets a few times an hour. I called and they had me reset everything. Told me to call back a week later, which was today. I spent 2.5 hours on the phone and according to them, nothing is wrong, or they fixed it. 10 min after getting off the phone, the Wifi disconnected again. The tech offered me to wait another week and see if it resolves itself, or I can pay $200 for a tech to come to my house...um excuse me? Why do I need to pay to have a tech come and service something that has never worked correctly.
