Forum Discussion
Telususer20
2 years agoNeighbour
Internet cutting out or slowing to unusable speeds
On my home PC, my phone, or any family member in the house’s phone the internet will cease working entirely, most often later in the evening beyond 7pm. With my PC I’m able to monitor the network usi...
TELUS_Support
Official Support Team
2 years agoWe don't throttle anyone, but this is of course something you shouldn't be experiencing. As you've already tried rebooting everything to no avail, your next best bet would be to get in touch with our Tech Support team so they can connect through the network and investigate further.
Alternatively, you can send us a private message and we can discuss options as well, thanks!