Forum Discussion

mosshaus's avatar
mosshaus
Neighbour
5 months ago
Solved

Internet Activation charge

We recently started Telus Fiber service and the phone representative set us up on the wrong service. Within a few days of establishing service, we realized we were being billed incorrectly and change...
  • TELUS_Support's avatar
    TELUS_Support
    5 months ago

    Thanks for bringing it to our attention. It was an error and we're glad we were able to correct it for you :).

TELUS_Support's avatar
TELUS_Support
Icon for Official Support Team rankOfficial Support Team
5 months ago

Hi! We can take a closer look. We'll send you a PM!

mosshaus's avatar
mosshaus
Neighbour
5 months ago

Thank you for your support to resolve this billing issue. 

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    5 months ago

    Thanks for bringing it to our attention. It was an error and we're glad we were able to correct it for you :).

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