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frankw's avatar
frankw
Organizer
4 years ago

Internet 25 account speed increased?

I have had the internet 25 account for about 18 months on Telus fibre to my house (internet 16 on Telus VDSL before that). Until now I was getting about 28 Mbit/sec download rate and 28 to 56 Mbit up...
dru's avatar
dru
Icon for Community Manager rankCommunity Manager
4 years ago

That's a good problem to have! This reminds me of that Ikea commercial of the lady yelling "start the car! start the car!" only instead of cheap furniture, you've got super fast internet 🙂

 

Jokes aside, if you have your doubts, you can always log into your online account to make sure your speed and billing align correctly.

  • frankw's avatar
    frankw
    Organizer
    4 years ago

    I inquired at the main local Telus store and the rep didn't know of any increases to account speeds.

     

    I'm guessing they might be "throwing a bone" to some long-term customers who are paying the full rates for a long time, so we don't go to another provider.

     

    Hopefully it's not a mistake they made, and my speed goes back down.

     

    I noticed in the last few weeks that some streamed videos on my iPad and also nature programs (grizzlies etc) on Optik TV look sharper than before.

     

     

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