Forum Discussion
InternetUser_01
8 months agoFriendly Neighbour
Intermittent Connectivity, Server Misconfigured
TELUS_Support I’ve been experiencing intermittent HTTP/HTTPS connectivity issues for about a month, primarily in the late evenings. Approximately 80-100% of TCP connections (ports 80 and 443) fail ...
ydesai
7 months agoFriendly Neighbour
I was able to get this resolved by telling them exactly to disable CGNAT. The front support agent didn't understand the issue as they are not aware or not trained so they get you to do basic troubleshooting. I tried to refuse what they told me, but they ended up talking to their network support agent who was able to disable NAT. Everything works fine now.
TELUS_Support
Official Support Team
7 months agoMany thanks for the update ydesai and reach out to us here anytime!