Forum Discussion
rippindartz
3 years agoFriendly Neighbour
Intermittent Connectivity on hardwired connection
Hello. I've been experiencing intermittent connectivity for a few months now and it's super frustrating. I have tried a long list of potential solutions such as: modem power cycling, reinstallin...
rippindartz
3 years agoFriendly Neighbour
I have an actiontec T3200M
Nighthawk
Community Power User
3 years agoIf the hardwired devices all drop for only a second, the T3200 doesn't sound like it's fully losing the connection. Normally if it does, it takes longer than that to reconnect. Is the T3200 in a position where you're able to quickly look at it when the connection drops? Do any of the green lights on it turn off or change color? Are you on DSL or fibre? If fibre, is the fibre connected directly to the T3200 or another white box nearby?
I would also recommend contacting technical support and have them run checks on your connection. There may be something that's intermittently causing a brief interruption that their tools can see. Worst case scenario it could be an issue with the T3200 itself but I'd have them run the tests on the connection first. If it is indeed the T3200, they should be able to send out a replacement or a repair tech.
- rippindartz2 years agoFriendly Neighbour
thanks for the suggestions. I'm on fibre and it's connected to a little white box . It's hard to see the router from the desktop but I'll set up a little work station and monitor that.