Forum Discussion

Neighbour

11 months ago

Intermittent Channel Buffering

My cable channels will freeze intermittently. It will last from a few seconds to about a minute. The tv apps are not affected so Netflix, Prime, and YouTube work flawlessly. I have gone through all...

TELUS_Support

Official Support Team

11 months ago

Hey Kelly10 - you can try rebooting from the source so unplug the TV boxes from power, then reboot the modem. Once the modem is back online, plug the TV boxes back in. Sometimes this helps. If not, please let us know

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Intermittent Channel Buffering

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