Forum Discussion
Integrate networks from Boost Wi-Fi 6 and Wi-Fi booster starter packs?
I recently changed from Shaw to Telus based on a customer service representative somewhat overselling Telus advantages to me. For context: I have the Fibre500 and the Boost Wi-Fi 6 in a 3 story townh...
dru
Community Manager
Community Managerjester23 The Boost Wi-Fi units are not compatible with the Boost Wi-Fi 6 units, unfortunately. Just for background, can you describe where, in the home, the wireless access point is located?
Just to be clear, what do you mean by the wireless access point? The network access hub? Or the location of any of the Boost Wi-Fi or Boost Wi-Fi 6 units?
The network access hub is on the 1st floor in our utilities closet (we live in a townhouse strata). The Boost Wi-Fi 6 unit is on the 2nd floor in the 2nd bedroom/office (which is not centrally located). The two additional Boost Wi-Fi units are in the downstairs closet (ethernet wired to the Network Access Hub) and our master bedroom.
There was no way to centrally located the Wi-Fi 6 unit, as we have a 3-story townhouse that is more fairly narrow with no cable connection in a central location. Accordingly, we have coverage gaps throughout the house - our devices say we are connected with almost full connectivity but any speed test reveals <1 mbps.
I called Telus about that issue and, knowing this, they sent us the additional Boost Wi-Fi units but now we just have two networks. I'd much prefer a single, strong network so I don't have to switch between networks.
By comparison, the Shaw wireless device had no issues covering our entire home from the same location as the Wi-Fi 6 unit.
