Forum Discussion
Solved
Inquiring About Possible Solution for TELUS PureFibre Installation Issues
I recently experienced a cancellation of my TELUS PureFibre installation due to the absence of a fibre connection from the outdoor telecommunication service box to my home's hub room. Currently, I only have CAT6 and COAX cables running from the service box to the hub room.
I've been considering a potential solution and would appreciate your thoughts on it. I'm contemplating the purchase of a UFiber Active Ethernet device - a fibre to Ethernet converter powered by Power Over Ethernet (POE). I believe that the POE adaptor could be installed in my hub room, while the UFiber device could be situated in the service box.
Also, I'm curious to know whether the installation technician might be equipped with an SFP module.
I would greatly value your opinions and advice on this matter. Thank you for your time.
Best regards,
Shawn
cc: DrPacman
I am writing this post for those who are going through the same problem as me and struggling.
The solution I originally posted (shown below in the graphic) worked well, but I had to convince my installation technician to give a try SFP module into UFiber ActiveEthernet. I prepared everything (UFiber, PoE adopter, cables) before the technician came. Once he showed up I explained what my problem currently having, then asked him to bring SFP module to insert to UFiber. Activating SFP module took almost 30 minutes, I had to restart the UFiber multiple times, and the ethernet cable had to be connected to a device (in my case, it was connected with a MacBook with USB-c ethernet adopter) in the my media room. Finally the SFP module got activated and fed internet to my device, then I connected it into my router.
Finally I have Gigabit internet through TELUS Pure Fibre!
10 Replies
Replies have been turned off for this discussion
cc: DrPacman
I am writing this post for those who are going through the same problem as me and struggling.
The solution I originally posted (shown below in the graphic) worked well, but I had to convince my installation technician to give a try SFP module into UFiber ActiveEthernet. I prepared everything (UFiber, PoE adopter, cables) before the technician came. Once he showed up I explained what my problem currently having, then asked him to bring SFP module to insert to UFiber. Activating SFP module took almost 30 minutes, I had to restart the UFiber multiple times, and the ethernet cable had to be connected to a device (in my case, it was connected with a MacBook with USB-c ethernet adopter) in the my media room. Finally the SFP module got activated and fed internet to my device, then I connected it into my router.
Finally I have Gigabit internet through TELUS Pure Fibre!
Shawnama Colour me increadibley surprised, in a very good way...
You managed to find the Unicorn of installers... Convincing a tech to step outside the boundeies of the norm is very rare.. However, I've seen it more, and more all the time that TELUS will try to go beyond the bounds to assist, despite the negative comments we all see online.
Hope you keep us all updated as to the stibility and preformance of your install. I know for one I'm going to be very interested in the longterm results... Cheers...
I've been considering a potential solution and would appreciate your thoughts on it. I'm contemplating the purchase of a UFiber Active Ethernet device - a fibre to Ethernet converter powered by Power Over Ethernet (POE). I believe that the POE adaptor could be installed in my hub room, while the UFiber device could be situated in the service box.
halwai2211 Wrote: 'm contemplating the purchase of a UFiber Active Ethernet device.
I have no idea if this maybe a solution for you. However, and this is the 64 dollar question. Would TELUS be willing to play along with an install like this.
I believe that technically you could extend the fibre signal via the CAT 6 to an endpoint. However you would be required to have a RJ45 capable router/firewall at that endpoint to utilize the feed, as well a POE injector to light the UFiber Active Ethernet device.
As this would remove all the TELUS equipment from the system, I'm sure that no support what soever would be contemplated by TELUS ever.
Again getting a low voltage contractor ( Network, Fibre, Alarm Tech/Installer) to pull fibre from the outside box to within your dwelling is the best solution, in my opinion. Cheers...
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
Wondering @DrPacman could leave a reply on my question.. I saw your post regarding using SFP module into your Ubiquiti devices in the forum.
It would be unlikely that a TELUS would install a SFP module out in a service box on a roadway. The module is designed to install inside one of the TELUS NAH "Network Access Hubs" and not designed to pass the serial number of that device back through a media converter.
I believe that your only solution maybe to have TELUS pull fibre to a point within your dwelling that could the be utilized.
If you find this post useful, please give the author a "Solution", or mark as "Kudo", if it solves your problem, thank you very much.
