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Private23's avatar
Private23
Neighbour
2 months ago

I'm not able to access Shaw SMTP server

I switch to Telus fiber two and a half years ago, but as of about a month or two ago I'm no longer able to send emails from my Shaw account when I'm on the Telus ISP.
If I hotspot my cell phone or when emailing from my cell phone it works fine.

Not sure if this is a Telus issue or a Shaw one.

2 Replies

  • This has happened before. Shaw and Telus do not play well. One or the other does a security upgrade and the other perceives it as a virus until they fix it. Maybe not exact but they conflict for a while.

    As an example I do regular group emails by BCC broadcast and only those with Shaw email did not get the emails until they complained and Shaw who found the unintentional bug.

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    What email client are you using? Do you get any error message?